This is the moment Robbie Williams made a 94-year-old fan’s wish come true.

Norma, a resident of Humberston Care Home in North East Lincolnshire, told staff she had followed the singer from when he was in Take That and had always wanted to see him.

The home organised for her to see a Robbie Williams tribute act and then went one step further by organising for her to speak to the singer, who admitted he was urged to call her by his daughter, who had seen Norma’s story online.

Norma said: “I was absolutely amazed. I really was surprised.

“Nothing like this has happened to me before.

“He was in America, laid out on the bed. I nearly said to him you could have got done up for me!”

The moment was organised by Bailey Greetham, who holds fitness and wellbeing sessions with residents, and films videos on behalf of the home.

He added: “She said I was off to a Robbie Williams tribute but I am a little bit upset because it’s not the real Robbie.

“I had the camera with me so I said let’s film something and we put it on the internet and it got a million views and Robbie was tagged 5,000 times.”